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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Mindray products

The group "New Technologies" offers for review the products of the plant Mindray: patient monitors, defibrillators, electrocardiographs, anesthetic and respiratory devices, ventilators, syringe, infusion pumps, stationary ultrasound machines, portable ultrasound machines, ultrasound sensors, endoscopic video systems, laboratory equipment, operating tables, surgical lamps, gynecological, surgical consoles, radiography, accessories, consumables
  • Patient monitors Mindray
    Patient monitors
    BeneView, BeneVision, etc.
  • Defibrillators Mindray
    Defibrillators
    BeneHeart D et al.
  • Electrocardiographs Mindray
    Electrocardiographs
    BeneHeart R12 et al.
  • Anesthesia and breathing apparatus Mindray
    Anesthesia and breathing apparatus
    A7, A5, A9, etc.
  • Ventilators Mindray
    Ventilators
    SynoVent E3 et al.
  • Syringe and infusion pumps Mindray
    Syringe and infusion pumps
    SK-500 I, SK-500 II, etc.
  • Ultrasound machines Mindray
    Ultrasound machines
    Resona 6, Resona 7, etc.
  • Portable ultrasound machines Mindray
    Portable ultrasound machines
    M9, M7, M5, TE7, etc.
  • Ultrasound sensors Mindray
    Ultrasound sensors
    C5-2E, C7-3E, etc.
  • Endoscopic video systems Mindray
    Endoscopic video systems
    HyPixel U1, HD-3, etc.
  • Laboratory equipment Mindray
    Laboratory equipment
    BC-5150, BC-5380, etc.
  • Operating tables Mindray
    Operating tables
    HYBASE 3000, HYBASE 6100, etc.
  • Surgical, gynecological lamps Mindray
    Surgical, gynecological lamps
    HYLITE 6500, HYLITE 6700, etc.
  • Surgical consoles Mindray
    Surgical consoles
    HYPORT 3000, HYPORT 6000, etc.
  • Radiography Mindray
    Radiography
    MobiEye 700, etc.
  • Accessories and consumables Mindray
    Accessories and consumables
    Adapters, trolleys, etc.

NEW TECHNOLOGIES GROUP

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